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Life is Better in Bonner Springs
Phone: 913-422-1020 Website: www.bonnersprings.org
Staff enclosed the regular claims for City Operations in the amount of $ 634,931.01.
Staff enclosed the Public Housing Authority regular claims in the amount of $ 16,779.49.
The Bonner Springs Fire-EMS department has been examining our current billing practices over the past several months. Our research is clearly showing significant opportunity to 1) increase our cost recovery 2) reduce workflow efforts 3) Improve reporting and analytics. In January of 2021, we integrated both Fire and EMS into a single reporting and data management system (ESO). This is greatly improving all aspects of the operation within our department. With the new system, we have integrations never possible before. One of those is related to our EMS cost recover / billing efforts.
Currently, we spend a significant amount of time dealing with the workflow process involved with EMS cost recovery. This includes time spent within City Admin, Finance and Fire-EMS. The new integrations within ESO provide direct patient Health Data Exchange (HDE) with the hospitals. This integration reduces out efforts trying to field collect insurance and patient information that is often out of date, or incorrect. The new solution will exchange this data directly with the hospitals ensuring greater accuracy and reduced efforts. Furthermore, the new EMS Cost Recovery Provider uses very different algorithms (Payor-Logic) to better process claims and find supplement solutions for payments. The reporting modules also give access to far greater analytics to help support our decision-making processes in planning and operations. Finally, the provider has a direct integration with ESO that simplifies the exchange and review of Patient Care Reports (PCRs) to ensure we are correctly ‘coding’ and categorizing our services for maximin recovery. It is in the interest of the provider to ensure we are realizing our cost recovery opportunity creating a valuable partnership in ensuring a cost-efficient Fire-EMS service to be serve our citizens at most reasonable cost. In our research we have reached out to several other agencies in the metro area and nationally who are using this provider with success. They all appear very pleased and have stated increased recovery as a result of their services.
Attached is the proposed contract format and service prospectus. Note that servicer “Fire Recovery” does not ‘bill’ for their service, but rather collects a processing fee for accounts they are able to collect on. This fee is at a savings from our current provider rate, but more importantly the integrations with ESO will realize a significant improvement in workflow, accuracy, reduced write-offs and increased recovery rates.
With the council’s endorsement to move forward, we will fully engage with “Fire Recovery” to manage our EMS cost recovery efforts. This process will involve working with City Finance, City Admin, Fire-EMS and “Fire Recovery” to detail our specific workflow process and integrations prior to entry into full contract and transition from our existing provider.
Phase I includes detailed survey information, detailed geotechnical data, and a guaranteed not to exceed price for completion of the construction project (Phase II). At the completion of Phase I, the City has no requirement or obligation to proceed any further with the project and/or with this Contractor.
The Phase I compensation is $795,115. The selected contractor is Crossland Heavy Contractors in team with Black & Veatch Consultants, both of Kansas City.