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1. What items will the residential trash service pick up?

Examples of items you can place at the curb with your bagged trash include couches, dishwashers, bundled limbs, bundled carpet, tires, and refrigerators with the doors removed. Construction materials and debris will not be picked up at the curb and must be hauled to the landfill.

2. I reported a concern about my neighbor's property last week, but nothing appears to be happening. How long does it take to get issues resolved?

Upon receipt of a complaint, the Nuisance Code Officer (NCO) inspects the property and, if a violation is observed, a written violation notice is sent to the property owner(s) and/or tenant(s) giving them 10 days to comply. If the violation is not corrected, the NCO may issue up to two additional notices before issuing a Notice to Appear in Municipal Court. The NCO tries to work with each property owner or tenant when extenuating circumstances are present, which may require that the NCO grants an extension to allow additional time to correct the violation. If you have a concern about the length of time, contact the NCO for more information.

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3. What happens when the house next door is in foreclosure and the weeds are over 2 feet high?

When the Nuisance Code Officer (NCO) finds a foreclosed property in violation of the weed ordinance, extra steps are involved in locating the responsible person or entity for abatement. Sometimes the property is in a "right of redemption" stage wherein the bank does not yet legally own it and the owner of record is nowhere to be found. In order to save taxpayer dollars, the NCO conducts additional research to locate the appropriate party for the mortgage company so that they take responsibility for maintaining and mowing the foreclosed property. If a responsible party is not located, the city will arrange for the property to be mowed and assess the property for associated costs.